Assessment – Project
Under the “Continuous Improvement Program” Warwick institute is going to undertake two projects.
Project A- Green@ WIA to implement a wide range of processes and products to reduce the environmental impact of its facilities and operations, from building new, environmentally sustainable structures to improving the energy efficiency.
Project B- Safety@ WIA to provide the campus community with the structures, system and support to ensure the health, safety and welfare of all at the campus to achieve an environment that minimises risk and has safety
Now as a Program Manager you need to develop:
- A requirement specification document for a QMS according to ISO 9001 standards
The document should include:
Scope
Normative reference
Terms and definitions
Quality management system
General requirements
Documentation requirements
Management responsibility
Management commitment
Customer focus
Quality policy
Planning
Responsibility, authority and communication
Management review
Resource management
Provision of resources
Human resources
Infrastructure
Work environment
Product realisation
Planning of product realisation
Customer-related processes
Design and/or development
Purchasing
Production and service operations
Control of measuring and monitoring devices
Measurement, analysis and improvement
General
Planning
Monitoring and measurement
Control of non-conforming product
Analysis of data
Improvement
- A QMS (Quality Management System) for the Program based on ISO 9000 quality management principles which include:
o Customer focus
o Leadership
o Involving people
o Process approach
o Systems approach
o Continual improvement
o Factual decision making
o Mutually beneficial supplier relationships
- An audit and review process to improve the QMS
