Select the correct statements from among the following.

a Conflict is healthy if it is good-natured bantering, or reasoned argument.

b Conflict can be constructive if it allows people to keep their feelings to themselves.

c Psychometric testing should be used to make decisions about people.

d The team leader can quickly learn a team member’s personality, with the help of a little concentrated questioning.

e To get the best from people, you may have to work hard at getting to know them well.

f One way to assess cohesiveness is to monitor the importance members place on belonging to the group.

g Difficult communication tends to increase feelings of isolation and separation.