Sammy is 16. He uses methamphetamine and has a number of criminal convictions. Sammy’s caseworker, Anna, meets with Sammy once a week to review his progress. Sammy’s core goals are to stop using methamphetamine, and to find employment as a carpenter. Sammy struggles to stop using as all his friends use the drug. Anna has seen improvements in Sammy’s behaviour and progress; however, during one session, Sammy is very agitated and aggressive towards Anna. Anna feels physically threatened. Sammy is pacing the room. He hits the table, and stands over Anna telling her he wants to ‘smash’ her glasses.

1.What indicators could Anna use to evaluate Sammy’s behaviour? (Approx. 25 words).

2.What indicators can Anna use to evaluate Sammy’s interactions? (Approx. 30 words).

3.How can Anna ensure the evaluation is fair, objective and consistent? Identify at least four actions Anna can take in your answer. (Approx. 100 words that you can present in a bullet list if you wish).

4.How can Anna ensure decisions on action are consistent with available evidence and organisation policies? (Approx. 70 words).