IND101A_Assessment_1_Brief_Case_Study_Report Page 1 of 6 Task Summary: After completing the learning materials and activities up to Module 2.3, write a report based on the below case study. Your report will include identification and discussion of skills and employment attribute gaps, as well as actionable recommendations for both the individual and their manager to implement. Case Study: You currently work as a Business Success Consultant for a major consulting firm. Your job is to evaluate situations and provide advice to individuals and businesses. A manager of a boutique online retail company is sending one of their staff, Alex, who is their Social Media Officer, for a consultation with you. Alex works from home and his manager believes he needs to improve his productivity, as well as resource and time management skills. Alex really loves his company and his job, which involves creativity and content writing, accuracy, being up-to-date with social media trends and understanding the latest developments in the web space. He works long hours and often works during weekends. Alex rarely takes time off work, although his manager is reminding him about the annual leave load that is accumulating. Alex is also a creative type of person, who thrives working at his own pace, in his own time. He plans ahead a lot, but struggles with the first steps and then following up from there. He is a hard and dedicated worker, but very close to burning himself out. He lets the team down a lot because of the above factors. Alex struggles to pinpoint exactly what he needs to work on, so his manager, via email described to you what some of the obstacles were that needed to be addressed: • Alex doesn’t know how to prioritise daily tasks. • He has no organisation or task management system. ASSESSMENT 1 BRIEF Subject Code and Title IND101A – Industry Skills Project Assessment Case study report Individual/Group Individual Length 1000 words Learning Outcomes a) Develop understanding of work-based tasks and complete assigned work in a business environment b) Demonstrate workplace behaviours appropriate to context d) Demonstrate awareness of self and others within a professional context Submission Due by 11:55pm AEST Sunday end of Module 4 (week 6). Weighting 30% Total Marks 100 marks IND101A_Assessment_1_Brief_Case_Study_Report Page 2 of 6 • He is unreliable over email. • There are no productive habits or rituals in his life. • Alex struggles to recognise that he needs to communicate with others if there are any obstacles that will impact the delivery of his tasks. Alex is a great content writer and has got very effective ideas about product promotion. Alex’s manager sees him as an incredibly hard-working employee with great potential, however his behaviour and employment attributes would need to improve if he wants to stay in this job. What improvement suggestions would you make to Alex and why? Task Instructions: In this assessment task, you are required to: • read the case study and take note of the context, tasks to be completed by the individual, and any gaps in their skills and/or employment attributes; • use the case study scenario to identify and discuss Alex’s skills and employment attribute issues that need to be addressed; • in the recommendations section of the report, develop a plan of action that is clear and actionable for both Alex and his manager, identifying evidence-based practice strategies to improve the individual’s employment attributes and skills; • ensure your recommendations (action plan) takes into consideration Alex’s performance and resource management. • use business report format to address your findings. Your report will be: ? Professional Business Report format with no more than 1000 words ? Spelling and grammar checked. ? Supported with the use of academic and/or professional resources, graphs, info graphics, pictures and tables. ? Referenced with a minimum five (5) academic references. Your report should include the following sections: 1. Cover page: o your full name & your student ID number o submission date o your learning facilitator’s name o word count (excluding headings, in-text citations tables, reference list and appendix) 2. Executive Summary 3. Table of contents, table of tables, table of figures 4. Introduction 5. Body/discussion 6. Key Recommendations 7. Conclusion 8. References – minimum of five (5) including those from peer reviewed journals 9. Appendices IND101A_Assessment_1_Brief_Case_Study_Report Page 3 of 6 Referencing Please use a minimum number of five (5) academic resources. It is essential that you use appropriate APA 7 style for citing and referencing research. Please see more information on referencing here http://library.laureate.net.au/research_skills/referencing Grading Marking of this assessment will be conducted using the attached rubric. It is highly recommended that you visit the Academic Skills pages: https://library.torrens.edu.au/academicskills/home to consult the report writing resource and academic integrity. It is also recommended that you access Studiosity and Study Success workshops for further support. Submission Instructions Submit a copy of your Case Study Report in .doc or .docx format via the Assessment link in the main navigation menu in IND101A: Industry Skills Project. The Learning Facilitator will provide feedback via Blackboard. Feedback can be viewed in My Grades. IND101A_Assessment 1_Brief_Case_Study_Report Page 4 of 6 Assessment Rubric Assessment Attributes Fail (Yet to achieve minimum standard) 0-49% Pass (Functional) 50-64% Credit (Proficient) 65-74% Distinction (Advanced) 75-84% High Distinction (Exceptional) 85-100% Knowledge and understanding of concepts relevant to employment skills and of appropriate tools and processes for analysing the attitudes and competencies desirable in a workplace (30%) Demonstrates a partially developed understanding of necessary concepts. Does not use specialised and technical language appropriately. Key components of the assessment brief are not addressed Demonstrates a functional knowledge of the relevant tools and concepts. Uses specialised and technical language correctly Key components of the assessment brief are addressed. Demonstrates proficient knowledge of all necessary tools and concepts. Uses specialised and technical language appropriately Key components of the assessment brief are addressed. Provides well-structured explanation of most relevant tools and concepts. A wide variety of specialised and technical language used correctly and appropriately. All components of the assessment brief are addressed. Thorough, sophisticated and concise explanations of all the relevant concepts. Sophisticated use of specialised language and technical terms. All components of the assessment brief are addressed. Accurately developed plan of actions, identifying evidencebased practice strategies to improve customer’s employment attributes and skills (20 %) Demonstrates limited ability to identify issues and provide solutions. Presents Inaccurate, not feasible or incomplete plan of actions. Demonstrates basic ability to identify issues and provide solutions which may not be clearly feasible or effective. Defines and presents a basic plan of actions. Demonstrates an ability to identify issues and provide solutions that are feasible and comprehensive. Defines and presents a suitable and partially complete plan of actions. Demonstrates a proficient ability to identify issues and provide solutions that are feasible and comprehensive. Defines and presents a unique suitable plan of actions with clearly articulated rationale and recommendations. Demonstrates a highly proficient ability to identify issues and provide feasible and innovative solutions. Defines and assesses suitable plan of actions with clearly articulated rationale and recommendations. IND101A_Assessment 1_Brief_Case_Study_Report Page 5 of 6 Clear and correct explanation to the customer about the employment attributes that need to be addressed (20 %) Unclear and incorrect explanation to the client regarding the attributes and behaviours that need addressing. Basic explanation to the customer regarding the attributes and behaviours that need addressing. Good explanation to the customer regarding the attributes and behaviours that need addressing. Very good explanation to the customer regarding the attributes and behaviours that need addressing. Outstanding explanation to the customer regarding the attributes and behaviours that need addressing. Effective Communication (Written) (20%) Presents information. Meaning is repeatedly obscured by errors in the communication of ideas, including errors in structure, sequence, spelling, grammar, punctuation and/or the acknowledgment of sources Communicates in a readable manner that largely adheres to the given format. Meaning is sometimes difficult to follow. Information, arguments and evidence are structured and sequenced in a way that is not always clear and logical. Some errors are evident in spelling, grammar and/or punctuation. Communicates in a coherent and readable manner that adheres to the given format. Meaning is easy to follow. Information, arguments and evidence are structured and sequenced clearly and logically Occasional minor errors present in spelling, grammar and/or punctuation. Communicates coherently and concisely in a manner that adheres to the given format. Information, arguments and evidence are structured and sequenced clearly and persuasively. Spelling, grammar and punctuation are free from errors Communicates eloquently. Expresses meaning coherently, concisely and creatively within the given format. Information, arguments and evidence are insightful, persuasive and proficiently presented. Spelling, grammar and punctuation are free from errors. IND101A_Assessment 1_Brief_Case_Study_Report Page 6 of 6 Correct citation of key resources and evidence (10%) Demonstrates inconsistent use of good quality, credible and relevant resources to support and develop ideas. Used some resources of poor quality, minimal relevance of lacking in credibility Referencing is omitted or does not resemble APA. Used credible and relevant resources to support and develop ideas, but these are not always explicit or well developed. Some in-text referencing used. Referencing resembles APA, with frequent or repeated errors. Used credible resources to support and develop ideas. Good use of in-text referencing. APA format used for referencing, with occasional errors. Demonstrates use of good quality, credible and relevant resources to support and develop arguments and statements. Very good use of in-text referencing APA 7th edition referencing is free from errors. Demonstrates use of highquality, credible and relevant resources to support and develop arguments and position statements. Excellent use of in-text referencing. APA 7th edition referencing is free from errors.