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This huge and complex project was carried out by Shell using workers from 50 different countries. It set a safety record by encouraging worker reporting of incidents likely to cause accidents. In one year it reached a record-breaking 77 million worker hours without an injury requiring time off work. This culture of doing more than following rules and stressing getting home safely to your family is central to safety training. Training included bringing in Kapil Dev, a boyhood hero for many of the workers, who told workers, ‘It’s exactly the same as a cricket team; one weak person can affect the whole team . . . listening to your supervisor is the same as listening to your captain in cricket.’ Shell also instituted a nine-day leadership training course for supervisors, which over time 5000 completed.

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