Mr. Simon has spent 12 years continuous service as a line manager in a retail organization.

Mr. Simon has spent 12 years continuous service as a line manager in a retail organization. In the past three years he has twice been considered for promotion via a formal interview process and was unsuccessful. On each occasion the successful candidate had better formal qualifications than Mr. Simon, although he had more experience. He has very recently been rejected for promotion for a third time and is thought to be becoming disillusioned as a result of this. On passing him in the corridor you (Mr. Simon’s team leader) overhear him saying to a colleague, ‘I can see there is absolutely no possibility of advancement in this organisation for me, it’s time I moved on’. Mr. Simon is a very hard working and diligent worker and is highly regarded by your team members and replacing his skills and abilities will be extremely difficult. You are currently studying attitudes, teams and motivation theories as part of a management qualification. Explain why the topics you are studying may be useful in analysing this particular situation and what positive measures could be implemented to attempt to re-motivate this employee.

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