You are the HR Advisor at the Orchard Group, a private care home provider. There are 8 private
care homes across Hampshire and Oxford and in total they have around 150 full and part time
employees, alongside 20 zero hours workers. The Group pay the national living wage and offer the
following benefits: an employee assistance programme with phone and website access; enhanced
bank holiday pay; a recognition programme (gift vouchers); long service awards (gift vouchers) and
high street discounts.
Recently there has been an increase in absences across the Group, particularly for front line
employees. This is causing resourcing issues and impacting on the service users, your residents.
You have also noticed that there is a steady increase in performance issues, and this has been
echoed by your colleague. You are concerned that these issues might result in increased turnover,
which already stands at 33%.
You have raised your concerns with the People Director, and they have tasked you with creating a
business case for investing in a wellbeing programme. You will also generate the design and
implementation plan for a tailored wellbeing programme to meet the needs of the Group.
Preparation for the Tasks:
? Refer to the indicative content in the unit to guide and support your evidence.
? Pay attention to how your evidence is presented, and keep in mind your audience and the
aim of each task.
? You can use either the case study or an organisation with which you are familiar as the
basis of your response.
? Ensure that the evidence generated for this assessment remains your own work.
You will also benefit from:
? Reflecting on your own experiences of learning opportunities and training and continuing
? Reading the CIPD Insight, Fact Sheets and related online material on these topics.
? You should relate academic concepts, theories, and professional practice to the assessment
task(s), in a critical and informed way, and with reference to key texts, articles and other
Don’t forget to:
? Complete the front cover sheet, sign with a “wet signature” and place at the front of your
? Use the bullet points below each task as headings and sub-headings so your marker can see
where your answer begins.
Level 5 Associate Diploma
Task One – Briefing paper for