You manage a hotel resort located on the South Beach on the Island of Kauai in Hawaii. You are shifting the focus of your resort from a traditional fun-in-the-sun destination….
Explain and analyse any difficulties the organisation may have faced in implementing the system.
In this assignment, groups of 4 or 5 students will study recent Knowledge
Management case studies and report on the organisation, technology and
business case in 2000 words (20%).
Each student to present his/her section of the group report in the class by
delivering a 10-minute PowerPoint presentation (10%).
The report and the presentation will address the following issues depicted in the
chosen case study. Email your choice of organisations to the Lecturer for approval.
1. Describe the organisation and explain the problem or opportunity it faced.
2. Describe the nature of the Knowledge Management initiative that the
organisation implemented including the process by which the initiative was
3. Explain and analyse any difficulties the organisation may have faced in
implementing the system.
4. Provide an assessment of how successful the Knowledge Management
initiative was and a discussion of any success metrics that were used.