Companies always want to tailor their Web sites to the needs of their customers to stay competitive; sites that are easier to navigate or provide the desired information quicker will be most in demand by consumers.

Companies always want to tailor their Web sites to the needs of their customers to stay competitive; sites that are easier to navigate or provide the desired information quicker will be most in demand by consumers. One way to accomplish this is with Web site knowledge work software that monitors traffic on a Web server and provides reports that summarize visitors’ activities. Visit our Web site at www.computing-2012.comand enter the keyword knowledge to link to a company that delivers such software. Once connected, review the company’s products and then answer the following questions: (a) What events can the software monitor for? Briefly describe each. (b) How are reports about Web site usage delivered? What information do they include? (c) How can a company apply this information to improve its Web site? Provide specific examples.

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Identify the DSM-5 diagnostic criteria that you notice in the case studies below and explain how the client meets the criteria.

Part 1: Case Studies Directions: Identify the DSM-5 diagnostic criteria that you notice in the case studies below and explain how the client meets the criteria. Include the diagnosis that….

Customer Turnoffs Discussion

DECISION MAKING AT WORK Project 3.4 Customer Turnoffs Discussion You are sitting in the company lunchroom with two other CSRs, Doug and Christine. Doug is relating a troublesome customer problem….

Drawing upon relevant theories from lectures and readings, write a four to five-page analysis of the change efforts made at NUMMI and General Motors

Listen (or read the transcript) to This American Life, episode 561: NUMMI 2015, which can be found at the following link: http://www.thisamericanlife.org/radio-archives/episode/561/nummi-2015 Drawing upon relevant theories from lectures and readings, write a four….