Is it possible that a 4-year-old could develop addictive behavior? 1. Emma’s parents sought professional advice but wanted Emma to continue developing computer skills. What plan of action do you….
Choose any organization where you do business regularly, such as a gas station, bookstore, or restaurant. Write a description of the sales/collection process, then document the process you described.
In each of the following independent cases, use a
systems documentation technique specified by your instructor to model the process.
a. Dave’s Pool Service is based in Upland, California; the firm offers a variety of pool- and sparelated
services, including acid washing, routine maintenance, solar panel installation, and
repair services. For regular customers, Dave prepares and mails paper invoices on a monthly
basis; for one-time services, Dave leaves the invoice at the client’s home. Dave accepts payment
via check only; if a client fails to pay amounts billed within 30 days, Dave turns the
case over to a collections firm. Dave deposits cash receipts in his personal checking account
on a weekly basis; he does not maintain a separate business checking account.
b. Steve and Mike Nauertz own an insurance agency with offices in Upland, Arcadia, and
Pasadena, California; they offer several types of insurance, including automobile, motorcycle,
homeowners, and whole life. When a client comes into one of the offices, one of the
owners does a “needs assessment,” which they record both on a paper form and in a relational
database file. The client is then assigned to an office employee who presents the available
options based on the needs assessment. Options include type of insurance, insurance
providers, costs, and policy features. The client makes a choice; the employee writes the policy
and collects the initial payment in cash or check. Thereafter, the insurance company bills
the client directly; Nauertz Insurance collects a commission from the insurance company.
Steve or Mike deposits client receipts in a business bank account daily; commissions are
transmitted to the same account electronically.
c. Chapter 10’s critical thinking application focused on “You Bars” ( www.youbars.com ); the
company also sells “You Shakes.” Visit the company’s Web site and document the sales/collection
process for You Shakes.
d. Choose any organization where you do business regularly, such as a gas station, bookstore,
or restaurant. Write a description of the sales/collection process, then document the process