Bob’s Appliances sells and services household appliances such as washing machines, dishwashers, ranges, and refrigerators.

Bob’s Appliances sells and services household appliances such as washing machines, dishwashers, ranges, and refrigerators. Over the years, the company has developed a good reputation for the quality of its customer service, and many local builders patronize the store. Recently, some new appliance retailers, including Best Buy, have opened stores that also provide numerous appliances. To attract more customers, however, these stores also carry a complete range of consumer electronics products—televisions, stereos, and computers. Bob Lange, the owner of Bob’s Appliances, has decided that if he is to stay in business, he must widen his product range and compete directly with the chains. In 2007, he decided to build a 20,000-square-foot store and service center, and he is now hiring new employees to sell and service the new line of consumer electronics. Because of his company’s increased size, Lange is not sure of the best way to organize the employees. Currently, he uses a functional structure; employees are divided into sales, purchasing and accounting, and repair. Bob is wondering whether selling and servicing consumer electronics is so different from selling and servicing appliances that he should move to a product structure (see the figure) and create separate sets of functions for each of his two lines of business. 50

Question

1. You are a team of local consultants whom Bob has called in to advise him as he makes this crucial choice. Which structure do you recommend? Why?

Best Custom Essay Writing Services | EssayBureau.com

find the cost of your paper

Identify the DSM-5 diagnostic criteria that you notice in the case studies below and explain how the client meets the criteria.

Part 1: Case Studies Directions: Identify the DSM-5 diagnostic criteria that you notice in the case studies below and explain how the client meets the criteria. Include the diagnosis that….

Customer Turnoffs Discussion

DECISION MAKING AT WORK Project 3.4 Customer Turnoffs Discussion You are sitting in the company lunchroom with two other CSRs, Doug and Christine. Doug is relating a troublesome customer problem….

Drawing upon relevant theories from lectures and readings, write a four to five-page analysis of the change efforts made at NUMMI and General Motors

Listen (or read the transcript) to This American Life, episode 561: NUMMI 2015, which can be found at the following link: http://www.thisamericanlife.org/radio-archives/episode/561/nummi-2015 Drawing upon relevant theories from lectures and readings, write a four….