Your company policy on reimbursement for meals while travelling on company business is that you will be repaid for your out-of-pocket costs, which are not to exceed $80 a day. You don’t need receipts for these expenses—the company will take your word. When travelling, you tend to eat at fast-food places and rarely spend in excess of $20 a day. Most of your colleagues submit reimbursement requests in the range of $55 to $60 a day regardless of what their actual expenses are. How much would you request for your meal reimbursements? You are the manager at a gaming company, and you are responsible for hiring a group to outsource the production of a highly anticipated new game. Because your company is a giant in the industry, numerous companies….
Daily Archives: November 25, 2021
You have discovered that one of your closest friends at work has stolen a large sum of money from the company. Would you do nothing? Go directly to an executive to report the incident before talking about it with the offender? Confront the individual before taking action? Make contact with the individual with the goal of persuading that person to return the money? Pay attention to your intuition. Every individual has a subconscious mind that works well. Sometimes answers will come to you when you least expect them. Listen to that “inner voice.” In fact, most creative people will keep a notepad near their bed and write down ideas when the thoughts come to them.
Move away from your comfort zone. Every individual has a comfort zone in which certainty exists. But creativity and the known often do not mix. To be creative, you need to move away from the status quo and focus your mind on something new. Think outside the box. Use analogies whenever possible (for example, could you approach your problem like a fish out of water and look at what the fish does to cope? Or can you use the things you have to do to find your way when it’s foggy to help you solve your problem?). Use different problem-solving strategies, such as verbal, visual, mathematical, or theatrical. Look at your problem from a different perspective, or ask yourself what someone else, such as your grandmother, might do if….
Specify the employee’s range of discretion. Every act of delegation comes with constraints. You are delegating authority to act, but not unlimited authority. What you are delegating is authority to act on certain issues and, on those issues, within certain parameters. You need to specify what those parameters are so employees know, in no uncertain terms, the range of their discretion. Allow the employee to participate. One of the best sources for determining how much authority will be necessary to accomplish a task is the employee who will be held accountable for that task. If you allow employees to participate in determining what is delegated, how much authority is needed to get the job done, and the standards by which they will be judged, you increase employee motivation, satisfaction,….
Inform others that delegation has occurred. Delegation should not occur in a vacuum. Not only do you and the employee need to know specifically what has been delegated and how much authority has been granted, but anyone else who may be affected by the delegation act also needs to be informed. Establish feedback controls. The establishment of controls to monitor the employee’s progress increases the likelihood that important problems will be identified early and that the task will be completed on time and to the desired specifications. For instance, agree on a specific time for completion of the task, and then set progress dates when the employee will report back on how well he or she is doing and any major problems that have surfaced. This can be supplemented….
Watch a classic movie that has examples of “managers” delegating assignments. Pay explicit attention to the incidence of delegation. Was delegating done effectively? What was good about the practice? How might it have been improved? Movies with delegation examples include The Godfather, The Firm, Star Trek, Office Space, Nine-to-Five, and Working Girl. The next time you have to do a group project for a class, pay explicit attention to how tasks are delegated. Does someone assume a leadership role? If so, note how closely the delegation process is followed. Is delegation different in project or study groups than in typical work groups?
Build an intricate understanding of the business. Organizational members need to have the big picture revealed to them so they know why change is needed and what is happening in the industry. Let organizational members know what is expected of them as the change proceeds.
Understand the quid pro quo. When organizations undergo change processes, employees are put under a lot of stress and strain. Organizations must ensure that employees are rewarded for their efforts. To build appropriate commitment, organizations must develop four levels of incentives:
a. Reward and recognition for effort
b. Training and skill development that will make the employee marketable
c. Meaningful work that provides intrinsic satisfaction
d. Communication about where the organization is going and some say in the process for employees
Create relentless discomfort with the status quo. People are more willing to change when the current situation looks less attractive than the new situation. These points indicate that effective change is a comprehensive process, requiring a lot of commitment from both the organization’s leaders and its members. Think about a change (major and minor) that you have dealt with over the last year. Perhaps the change involved other people, and perhaps it was personal. Did you resist the change? Did others resist the change? How did you overcome your resistance or the resistance of others to the change?
Read The Peruvian National Tuberculosis Control ProgramCase Study) and
· Answer the Guiding Questions
1. What were the challenges facing the Peruvian National TB Program in 1990? 2. How did Suarez address these challenges? 3. Was the NTP that Suarez implemented effective? Why or why not? 4. What should Suarez do in response to treatment and retreatment failures?
Create a public service announcement of 30 seconds to inform individuals in a cholera outbreak area of the dangers and how they can protect themselves. It should be culturally and linguistically sensitive and clearly addresses the target audience with important information in a captivating way.
Design pre-coded or self-coded questions to collect data for each of the investigative questions in Question 11.3. Note that you will need to answer self-check question 11.3 first (or use the answer at the end of this chapter).
Question 11.3- You are undertaking research on the use of children’s book clubs by householders within mainland Europe. As part of this, you have already undertaken in-depth interviews with households who belong and do not belong to children’s book clubs. This, along with a literature review, has suggested a number of investigative questions from which you start to construct a table of data requirements.
a For each investigative question listed, decide whether you will need to collect factual/ demographic, attitude/opinion or behaviour/event data.
b Complete the table of data requirements….